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How xe66bet Handles Your Personal Information

When you open an account with xe66bet and use bKash, Nagad, or Rocket to move funds, you share personal data with us — and we take that responsibility seriously.

bKash, Nagad, Rocket data handled separatelyAccount data kept only as long as neededYou can request your data at any timeNo data sold to third partiesApplies to all supported Bangladesh regions
xe66bet How xe66bet Handles Your Personal Information
REACH OUR PRIVACY TEAM

How to Contact Us About Your Data

Live Chat Start a chat session directly from your account dashboard to raise a data query. Our support team can log a formal data request on your behalf and confirm receipt in writing.
Email Support Send your data access or deletion request to our support email address. Include your registered mobile number and the wallet type — bKash, Nagad, or Rocket — so we can locate your account records quickly.
Account Help Centre Log in to your account and navigate to the Help section to submit a privacy request through the ticketing system. This creates a timestamped record of your request that you can follow up on.
DATA HANDLING STANDARDS

How We Keep Your Account Information Secure

Encrypted Data Storage Personal and payment data is stored using SSL encryption. Your bKash, Nagad, and Rocket transaction references are held in isolated records that our general staff cannot access without a verified reason.
Cookie and Session Tracking We use session cookies to keep you logged in and analytics cookies to understand how the platform is used. You can manage cookie preferences through your mobile browser settings at any time.
Account Verification Steps When you log in from a new device or change your registered mobile number, we send an OTP to your number on file. This step prevents unauthorised changes to your payment and contact details.
Your Right to Request Changes You have the right to access, correct, or request deletion of your personal data. Submit a request through live chat or email and we will respond within the timeframe required by the applicable rules in your eligible region.

Common Questions About Your Data Rights

We collect your name, mobile number, and the wallet type you register with — bKash, Nagad, or Rocket. We do not collect your wallet PIN or national ID unless identity verification is required under applicable regional rules.

We store transaction reference numbers and amounts to process your deposits and withdrawals. Full wallet credentials are never retained on our servers. Records are held in encrypted storage and reviewed only for account and payment queries.

Yes. Submit a data access request through live chat or our support email with your registered mobile number. We will confirm receipt and provide a summary of the data we hold within the timeframe applicable to your eligible region.

Contact us through live chat or email and request account closure along with data deletion. We will confirm what can be deleted immediately and what must be retained to meet legal obligations in your eligible region.

We do not sell or rent your data. We share it only with payment processors and fraud-screening services that support our platform, and only under strict data-handling agreements. No data is passed to advertisers or marketing networks.

Retention periods depend on the legal obligations applicable to your eligible region. When you request account closure, we will confirm the specific period that applies and what categories of data are affected.
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Privacy Policy

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.